Note from Author

Diverse indicators demonstrate that many people do not quit their job - they quit their boss.  And organizations can be tough places to survive.

Key to solving both these problems is a more effective leadership team.  And yet, being an effective boss can seem impossible to achieve given the conflicting demands that are placed on supervisors.  Demand from the top is for better management--increased efficiency, higher productivity, and continuous improvement.  Demand for the workforce is for better leadership--more humane treatment, better working conditions, and a more compassionate culture.  The challenge is how to accomplish both.


This is a book about what it takes to develop an effective leadership team comprised of people who are both competent managers and leaders.  It took me over fifty years of leadership experience to comprehend the complexities of developing such a team fully, and I will use anecdotes to illustrate my points.  Each chapter is designed to "stand alone," and yet it is but one piece of the puzzle.

"So this is the beginning of my book.  I hope you will read the rest."  Mark Scureman